The challenge
Manufacturing operations generate data in many places: ERP transactions in SAP, operational metrics in Snowflake, and departmental reporting across a dozen analytics tools. Each system was internally consistent, but they disagreed with each other.
Month-end reconciliation caught some discrepancies, but by then the numbers had already reached planning, pricing, and executive reporting. Teams spent meetings debating whose extract was correct rather than acting on the result.
The approach
1. Define the critical data elements
Finance, supply chain, and commercial teams agreed which fields had to match — revenue, volume, cost, customer, and product identifiers — before any rules were written.
2. Reconcile at the source-to-report boundary
4DAlert compared SAP records with Snowflake models and each analytics platform's output, so breaks were caught where they originated rather than after aggregation.
3. Route exceptions by business domain
Discrepancies were classified and assigned to the owning team, with context on the systems and records involved. Analysts stopped triaging generic error queues.
4. Monitor continuously
Checks moved from a month-end batch to continuous validation, with thresholds tuned to the volatility of each data domain.
The results
Reconciliation accuracy reached 98% across SAP, Snowflake, and 12 analytics platforms. The bigger change was operational: teams now start meetings with a shared number and a short list of owned exceptions, not a debate about which report is right.
- 98% accuracy across all in-scope systems
- 12 analytics platforms reconciled to a common source of truth
- Exception ownership defined by business domain
The client's identity is withheld under NDA. Scope and accuracy figures reflect the production deployment.
What made it work
The program succeeded because business owners agreed on critical data elements first. Technology came second. That sequencing kept the reconciliation rules defensible and made it clear who owned each break.
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